How long does it take for me to get online access to my product once I purchase it?

If purchased directly from Coronel Data Processing via our online store (CDP’s Local Mall), your online access instructions will be delivered electronically via a link within 24 hours.

If purchased from one of our vendor’s, we first must verify the authenticity of your “Course Activation Key” within our database before we can setup your account. You must first register your purchase via our activation page.  Usually within 1 business day or less of submitting your registration, you will receive an email detailing how to access your EasyPass online book/course.

How long do I have access to my online product?

Your online book/course purchase is for a two year license agreement in which you can view your EasyPass online book/course from any device with Internet access.

What if during my two year license there is a book/couse update?

Within those two years, if there are any updates to your online product, you will receive automatic updates to it.  All you need to do is open your EasyPass online book/course and you will always have the latest version in print!

After I make my purchase, can I access my product from any of my devices with Internet?

Yes! All that is needed from you is a device with Internet access.  Log into your account and you can access your product.

How can I get customer service?

Our friendly and knowledgeable customer services reps are available to answer your questions.  The best way to get customer service is to email us at techsupport@coroneldp.com.

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